Field Service Operations Manager Saskatoon, Saskatchewan | On-site | Permanent Lead a growing technical team supporting a major Canadian mining project. CSG Talent is partnering with an established international mining equipment manufacturer to recruit a Field Service Operations Manager in Saskatoon. This is an opportunity to take ownership of day-to-day service delivery, develop a growing team of skilled technicians and build strong relationships with a major mining customer. Working closely with the business line leader, you will play a central role in organising the operation today and shaping how it develops as the team expands. The opportunity
- Lead, coach and support a team of mechanics, electricians and field service technicians.
- Coordinate schedules, resources and service priorities to deliver safe, efficient customer support.
- Oversee equipment commissioning, maintenance, repairs and warranty activities.
- Act as a key customer contact, resolving operational issues and supporting technicians working on site.
- Monitor equipment availability, service performance and productivity, identifying practical improvements.
- Maintain accurate work orders, maintenance records and service documentation to support reporting and timely invoicing.
- Help develop the people,



processes and team structure needed to support continued growth. What we're looking for
- Around three to five years or more of meaningful supervisory or management experience, including independent operational responsibility.
- Experience coordinating technicians, maintenance activities or field service delivery.
- Sufficient technical understanding to support skilled tradespeople and coordinate specialist assistance.
- Strong customer relationship skills and the confidence to handle challenging site situations constructively.
- Familiarity with maintenance systems, work orders, safety requirements and operational performance measures.
- A skilled-trade qualification is an asset, but equivalent operational and leadership experience will also be considered. What's on offer
- Competitive base salary, with flexibility for relevant experience.
- Pension matching and comprehensive health, dental, life and disability perks.
- An influential role within an expanding operation.
- Ongoing training and development within an international equipment business.
- Relocation support within Canada. The position is on-site in the Saskatoon area with minimal travel. Candidates must currently be based in Canada and able to work locally or relocate.

📌 Customer Services Manager (Saskatoon)
🏢 CSG Talent
📍 Saskatoon