Job Title: Client Partner: Retail, Vancouver (for vacant role)
We are looking for a Retail Client Partner in Vancouver
At Slalom, we are a purpose led, global business and technology consulting company. We help companies anticipate tomorrow, and accelerate their transition to it.
As a Client Partner with a Retail portfolio, you will be a key leader Slalom’s go-to-market team, accountable for client strategy, revenue, and delivery excellence in accounts. You will set a strategic multi-year direction for your territory, shaping and delivering transformational programs while maintaining operational excellence.
This role requires a leader who thrives in ambiguity, understands the nuanced ecosystem of Canadian retail, and can confidently guide our clients while playing a pivotal role in growing Data and Intelligence revenue and fostering customer-centric go-to-market strategies.
What You’ll Do
Build Executive Trust:
Establish and scale Slalom’s brand within your assigned accounts by building high-trust, strategic relationships directly with C-suite stakeholders (CIO, CTO, CDO).
Drive Account Strategy & Sales:
Identify and develop a pipeline of opportunities that align with our clients' strategic objectives, partnering seamlessly with internal executive sponsors to align account strategies with overarching Canadian territory market ambitions.
Shape Modern Solutions:
Collaborate with our diverse technical and business teams to define and implement cutting-edge industry solutions, guiding retail clients through complex technology transitions.
Operate in the Grey:
Act as a bridge between emerging global capabilities and immediate client needs,



demonstrating the agility to take nascent solutions to market and refine them in real-time alongside our clients.
Leverage Ecosystems:
Develop strong partnerships with relevant Alliance partners in the client ecosystem to drive joint business development and shepherd operational processes.
Ensure Delivery Excellence:
Guide clients from initial ideation to the successful delivery of complex, multi-disciplinary engagements, ensuring quality at every phase.
Champion Client Satisfaction:
Own the overall customer satisfaction survey outcomes, including the transformational scoring that rates Slalom’s overall relationship with our clients.
Embody Our Core Values:
Participate in Slalom leadership forums and act as an active ambassador of Slalom’s culture, fostering an setting of inclusivity and growth.
Key Metrics:
Drive a personal revenue responsibility in the range of $2.5 to $5 million+
What You'll Bring
Consulting Leadership:
Prior experience in a senior go-to-market or leadership role within a technology or management consulting environment.
Industry Expertise:
Consulting account development and delivery management experience with clients in the retail industry, including deep contextual knowledge of the Canadian landscape.




Regulatory Acumen:
Proven ability to navigate all regulatory, risk, and compliance frameworks inherent to the retail sector.
Delivery Foundation:
A strong foundational core in technical program management, enabling you to rapidly identify delivery gaps, structure complex programs, and ensure operational excellence across a broad range of Data and AI offerings
Next-Gen Technology Fluency:
Deep familiarity with modern technology trends, extending beyond Cloud & Data to explicitly include the strategic application of Artificial Intelligence, agentic workflows, autonomous agent orchestration, and AI Control Plane architectures.
Ecosystem Experience:
Familiarity partnering and delivering with major ecosystem players (AWS, Microsoft, Google, Salesforce) and modern data/AI platforms.
Commercial Acumen:
A strong track record of meeting and exceeding similar revenue targets, with deep experience managing account commercials, including pricing, profitability, and contracts.
Soft Skills:
Excellent negotiation, conflict management, problem solving, and decision-making skills with a high tolerance for ambiguity.
Hybrid/In office:We are hybrid but as a leader in Vancouver we have the expectation that you will maintain in-office contact at client site or in our Slalom downtown offices on three days per week.
Slalom Employee Perks:
Tangible perks
Competitive compensation package
Vacation (20 days prorated based on start date & wellness/sick days)
$100 cell phone monthly reimbursement
Registered Retirement Program (RRSP) &

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