EPAM is seeking an experienced
Delivery Manager
to lead the end-to-end delivery of a Customer Identity and Access Management (CIAM) modernization program, migrating from SAP Gigya to Microsoft Entra External ID.The ideal candidate will bring a combination of technical understanding, delivery leadership, and strong client management skills. This role will be responsible for driving predictable, high-quality delivery across Development, QA, and Production environments while ensuring alignment with project scope, schedule, quality, security, and budget objectives.The Delivery Manager will lead cross-functional teams responsible for authentication and user journey modernization, user profile data migration, third-party integrations, security controls, and production cutover.Req.#1081312964The recruiting efforts for this position are intended to fill an existing vacancy for a new position.Responsibilities
Develop and maintain an integrated delivery plan covering scope, milestones, dependencies, risks, assumptions, issues, and cutover activities
Establish delivery governance, reporting structures, and project ceremonies focused on measurable outcomes
Drive execution across multiple workstreams and ensure alignment with overall program objectives
Manage delivery timelines, dependencies, resource allocation, and priorities
Act as the primary delivery contact for client stakeholders
Proactively manage client expectations, communicate progress, and address delivery challenges
Facilitate decision-making and manage scope, schedule, and priority trade-offs
Communicate technical issues and proposed solutions effectively to both technical and business stakeholders




Lead and coordinate cross-functional teams across engineering, QA, DevOps, and other technology functions
Build a collaborative, high-performing delivery environment
Ensure effective team onboarding, accountability, and continuous improvement
Own risk, assumption, issue, and dependency (RAID) management
Establish quality management practices across development, testing, and production releases
Partner with security and privacy teams to address PII, consent management, compliance, and auditing requirements
Oversee cutover planning, hypercare, and post-production stabilization
Manage project scope, budget, staffing, and resource utilization
Monitor delivery performance and financial health
Ensure delivery commitments are met while maintaining project profitability
Requirements
7+ years of experience in delivery, program, or project management within software engineering environments
Proven experience managing complex, multi-workstream technology delivery programs
Experience managing production cutovers and large-scale technology implementations
Robust understanding of Agile methodologies, including Scrum and Kanban
Familiarity with CI/CD pipelines and QA automation practices




Experience delivering identity and authentication solutions, including SSO, CIAM, OIDC, and OAuth
Understanding of cloud-based architectures, preferably Microsoft Azure
Experience working closely with engineering, architecture, and DevOps teams
Excellent communication, stakeholder management, and problem-solving skills
Ability to manage competing priorities while maintaining delivery commitments
Nice to have
Experience with Microsoft Entra External ID, Azure AD B2C, or similar CIAM platforms
Previous experience managing CIAM migrations, particularly SAP Gigya migrations
Familiarity with Azure Cosmos DB and customer profile data management
Knowledge of edge security technologies, including WAF, rate limiting, Azure Front Door, and Application Gateway
Experience integrating OneTrust or similar consent and privacy management platforms
Experience coordinating integrations with email marketing platforms
Familiarity with batch data exchange patterns, including file formats, scheduling, reconciliation, and idempotency
Experience managing enterprise-scale digital identity transformation programs
We offer
Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
Life and AD&D; Insurance (Company Paid)
Employee Assistance Program (Company Paid)
Telehealth (Company Paid)
Short-term Disability (Company Paid)
Long-Term Disability
Paid Time Off (including vacation and sick days)
Registered Retirement Savings Plan (RRSP) with Company match
Maternity/Parental/Adoption Leave Top-up
Employee Stock Purchase Pr

📌 Delivery Manager (Winnipeg)
🏢 EPAM Systems
📍 Winnipeg