Design D365 CE architectures for complex enterprise transformations while coordinating delivery teams, requirements, estimates, risks, and implementation work. Customer Service leads the focus.
This Lead Consultant gathers CE requirements, maps industry and business processes, and recommends solutions suited to each customer’s IT landscape. You will lead functional and technical teams according to your architectural designs, primarily using D365 CE alongside adjacent Microsoft technologies. The work includes regulatory environments, extensive documentation, structured IT processes, and interdependent enterprise departments. You will also triage bugs, report progress, and maintain delivery estimates across project work.
Key Responsibilities
Propose D365 CE solution architecture for customer implementationsBreak delivery work into manageable tasks and estimatesAssign stream work and support timely deliveryReport progress, issues, and risks at stand-upsTriage bugs and assign resolution activitiesRequirements:
Demonstrated experience with large enterprise accountsAbility to map industry and business processesKnowledge of D365 CE and adjacent Microsoft technologiesExperience coordinating multiple project teamsUnderstanding of competing priorities and documentation demandsApply architecture, requirements management, and delivery leadership to D365 CE transformations centered on complex Customer Service solutions.
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📌 Ce Solution Architect Consultant (Winnipeg)
🏢 Hso
📍 Winnipeg
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