Lead sales and advice capability development at CIBC, combining people leadership with practical learning design in a hybrid Toronto arrangement.

As Chapter Lead, you will shape capability strategies across Banking Centre roles and leaders. You will guide specialists developing learning journeys, coaching practices, and performance solutions. Your work will connect business priorities with advice-based sales, client interactions, and frontline execution.

Key Responsibilities:

- Set frameworks for sales and advice capability development
- Design practical, scalable learning and performance solutions
- Integrate practice, reinforcement, role play, and simulation
- Enable leaders to coach sales and advice behaviors
- Lead and develop a specialist capability Chapter

Requirements:

- Five to seven years of relevant experience
- At least three years of people leadership experience
- Experience in sales training and capability development
- Robust stakeholder management, communication, and facilitation skills
- Experience working across complex, matrixed environments

Apply sales training, capability strategy, coaching, and people leadership to strengthen CIBC Banking Centre performance in Toronto.

📌 Director Sales Advice Capability Development (Toronto)
🏢 CIBC
📍 Toronto