Help evolve commercial banking operations at National Bank through rigorous administration, issue resolution, and collaboration. Work weekdays with the Real Estate Finance team in hybrid mode.

As a Senior Administration Agent, you will contribute to business-practice improvements within Commercial & Private Banking 1859. The role combines loan administration with operational analysis and professional service. You will identify issues, recommend solutions, and participate in developing new procedures.

Key Responsibilities:

- Identify operational issues and participate in procedure development
- Propose solutions for administrative process challenges
- Index participating loans and club deals in LOAN IQ
- Compile data and ensure information quality
- Maintain skilled service for involved stakeholders

Requirements:

- Three-year college diploma or equivalent academic preparation
- Four years of relevant experience
- Knowledge of commercial products and services
- LOAN IQ, CRM, TIP, or ICOP knowledge is an asset
- Resourcefulness, autonomy, rigor, and analytical thinking

Apply operational judgment, commercial banking knowledge, and collaboration to advance loan administration at National Bank.

📌 Senior Commercial Banking Operations Agent (Victoria)
🏢 National Bank of Canada
📍 Victoria