Lead independent risk oversight for Manulife’s Group Benefits business in a hybrid Toronto position, applying operational risk expertise and effective challenge.

Reporting to Canada Segment Risk, the Director provides second-line oversight across Disability, Health and Dental, Underwriting, Plan Administration, Product, Distribution, and Transformation. This senior role connects risks across business areas and assesses impacts on customers, plan sponsors, financial performance, regulatory obligations, and strategic objectives.

Key Responsibilities:

- Provide independent second-line oversight and effective challenge
- Identify systemic risks, recurring themes, and common root causes
- Assess transformation, technology, product, and operating model changes
- Challenge controls, mitigation strategies,



and corrective actions
- Present forward-looking insights to leaders and governance committees

Requirements:

- Eight to ten or more years in Group Advantages
- Experience in insurance operations, risk, audit, or compliance
- Bachelor’s degree in business, finance, risk, or accounting
- Strong operational risk, controls, governance, and issue management knowledge
- Excellent analytical, critical-thinking, written, and verbal communication skills

Bring Group Benefits expertise, interconnected-risk analysis, and constructive challenge to Manulife’s Canada Segment Risk organization.

📌 Group Benefits Risk Director (London)
🏢 Manulife
📍 London