Lead Amazon fulfillment operations through safety, quality, productivity, and customer delivery performance across Ontario locations. Support hourly teams throughout demanding shifts.

As an Area Manager II, you will oversee up to 80 associates and drive department-level operational improvements. You will coach teams through challenges, develop leadership capabilities, and partner with Quality, Human Resources, and Safety. Your decisions will support customer orders across Amazon’s fulfillment network.

Key Responsibilities:

- Support, mentor, and motivate hourly associates
- Manage safety, quality, productivity, and delivery promises
- Diagnose performance gaps using advanced analytics
- Implement scalable process improvements across workflows




- Align department goals with senior leadership

Requirements:

- Two or more years managing employees and performance
- Bachelor’s degree, equivalent international degree, or qualifying experience
- Versatile availability for weekends, nights, and holidays
- Experience managing teams of 50 or more preferred
- Process improvement or performance metrics experience preferred

Apply operational leadership, analytics, and coaching expertise to improve Amazon fulfillment performance and customer delivery outcomes.

📌 Amazon Fulfillment Operations Manager (Cambridge)
🏢 Amazon
📍 Cambridge