Lead change-impact assessments and stakeholder engagement as a hybrid Change Management Manager with Manulife in Toronto, Ontario.

This Manager of Change Management supports teams preparing for process, technology, role, and ways-of-working changes. You will organize complex information, translate impacts into practical actions, and support implementation and adoption. The work involves change leaders, business stakeholders, transformation teams, and subject-matter experts.

Key Responsibilities:

- Conduct structured change-impact assessments across processes, roles, and capabilities
- Identify impacted groups, risks, dependencies, and required interventions
- Facilitate interviews, workshops, and working sessions
- Develop communications, leadership materials, and practical change resources
- Monitor readiness, awareness,



capability, and adoption indicators

Requirements:

- Experience in change management, transformation, improvement, delivery, or business analysis
- Experience supporting impact assessments and stakeholder engagement
- Robust analytical, communication, facilitation, and stakeholder-management skills
- Ability to manage multiple evolving priorities and requirements
- Transformation experience or change-management knowledge is preferred or an asset

Bring structured analysis, clear communication, and stakeholder partnership to Manulife’s hybrid change-management work in Toronto.

📌 Change Management Manager Toronto (London)
🏢 Manulife
📍 London