Drive strategic customer commitments, delivery performance, and executive decisions as a Senior Customer Program Delivery Manager with Coherent Corp. This is a hybrid role.
You will establish operating cadences for strategic customers and provide fact-based visibility into program health. The position coordinates accountable owners, acceptance criteria, risks, recovery plans, and decisions across global cross-functional teams. Coaching and mentoring strengthen planning, escalation, and risk management discipline.
Key Responsibilities:
- Run weekly customer reviews covering commitments and risks
- Maintain consolidated program health and risk registers
- Communicate status and risks to leadership teams
- Present customer impact and decisions during executive reviews
- Coach cross-functional members in planning and escalation
Requirements:
- Five to ten years of program management experience
- Proven on-time delivery across complex programs
- Ability to influence without direct authority
- Experience leading diverse teams across regions
- Executive presence and sound judgment under pressure
Use customer leadership, executive communication, and cross-functional delivery expertise to strengthen strategic programs at Coherent Corp.