Turn requested conversations into clear guidance as a Benefits Representative working remotely with warm financial-protection leads.

This Member Services Representative role centers on people who have already requested information about financial-protection options. You explain benefits, support enrollment when appropriate, and maintain follow-up. Training, coaching, and a written process provide structure while activity and results are measured.

Key Responsibilities:

- Talk with people who requested financial-protection help
- Clarify benefit options in straightforward language
- Support client enrollment when appropriate
- Keep follow-up activity organized and consistent

Requirements:

- Comfort communicating with clients remotely
- Comfort appearing on camera
- Competitive focus on activity and results
- Coachable approach to training and feedback
- Ability to work without constant supervision

Bring client communication, benefit explanation, and follow-up skills to a structured remote warm-lead service role.

📌 Warm Leads Benefits Representative (Toronto)
🏢 AO Garcia Agency
📍 Toronto