Help serve residents and visitors at Extendicare Van Daele as a full time Clinical Support Clerk with telephone and records expertise. Support respectful daily care administration.

This clinical clerical position supports the Nursing Department and home while working in a position of trust with vulnerable adults. Duties include greeting visitors, maintaining resident files, labeling belongings, coordinating schedules, and booking transportation. The role upholds Extendicare's values, Code of Conduct, and Resident Bill of Rights.

Key Responsibilities:

- Respond to incoming calls and relay required messages
- Direct visitors appropriately upon arrival
- Assist with resident files and belongings identification




- Call staff while maintaining daily schedule updates
- Promote resident satisfaction and continuous quality improvement

Requirements:

- Basic administrative and clerical skills
- Pleasant telephone manner with customer service strength
- Excellent communication and organizational skills
- Ability to manage tight deadlines
- Microsoft Office experience and required background screening

Support resident services through dependable records, scheduling, telephone communication, and ethical clerical work at Extendicare Van Daele.

📌 Resident Services Clinical Clerk (Sault Ste. Marie)
🏢 Extendicare
📍 Sault Ste. Marie