Lead guest service and group sales at Sasquatch Mountain Resort while coordinating front desk operations, ticketing, and bookings in British Columbia. Support an inclusive winter resort experience through explicit communication and responsive service.

This full-time, year-round supervisor position oversees Guest Experience operations and front-line staff. You will manage scheduling, training, guest concerns, ticketing procedures, and group logistics. The work includes school trips, corporate outings, special events, and coordination with resort departments.

Key Responsibilities:

- Supervise guest service agents and ticketing staff
- Manage scheduling, training, and daily team operations
- Coordinate group bookings, logistics, and onsite hosting




- Promote group sales through outreach and partnerships
- Track bookings, visits, leads, and revenue

Requirements:

- Minimum two years customer service or group sales experience
- Supervisory experience preferred
- Microsoft Office and booking systems proficiency
- Strong organization, communication, and follow-through skills
- Weekend, holiday, and winter-weather availability

Bring supervisory leadership, group coordination, and guest service expertise to Sasquatch Mountain Resort's year-round operations.

📌 Guest Experience Supervisor Group Sales (Agassiz)
🏢 Sasquatch Mountain Resort
📍 Agassiz