Help NAIT customers navigate parking permits, locker rentals, and service questions through transparent communication and detailed administrative support.

As a Services Support Assistant, you will support Locker and Parking Services across customer-facing and administrative activities. The work includes assisting staff, students, and departments with reservations, permits, payments, inventory, parking systems, and related requests. Professional judgment and customer satisfaction are central to the position.

Key Responsibilities:

- Provide information about parking policies, fees, lots, and wayfinding
- Process locker and parking purchases, refunds, and changes
- Support underground parking access programming and assignments
- Track locker locations, attributes, pricing, fees, and clearances
- Assist with audits, waitlists, and internal billing

Requirements:

- High School Diploma or equivalent
- Some related experience is required
- Post-secondary institution experience is an asset
- Strong attention to detail under tight timelines
- Ability to learn software and use spreadsheets

Use your parking services knowledge, administrative accuracy, and customer focus to support NAIT's campus service operations.

📌 Parking and Locker Services Assistant (Edmonton)
🏢 NAIT
📍 Edmonton