Serve TD Canada Trust customers in Laval through accurate transactions, banking advice, and clear communication. This part-time role offers 18.75 hours weekly.

As a Customer Experience Associate, you will support Personal & Commercial Banking customers at the frontline of TD Bank. You will process deposits, withdrawals, and bill payments while understanding customer needs. The position includes recommending appropriate banking solutions, resolving concerns, and completing processes accurately.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments
- Recommend banking solutions based on customer needs
- Resolve concerns and escalate non-standard activities
- Promote solutions while completing business processes accurately
- Connect personally through clear banking guidance

Requirements:

- High School diploma or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Robust administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accurate, detail-oriented, and effective verbal communicator

Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Laval.

📌 TD Banking Customer Experience Associate (Laval)
🏢 TD Bank Group
📍 Laval