Support enrolment operations and front-desk communication as an Administrative Assistant at Trinity Western University in Langley Township, British Columbia.

This full-time role provides administrative assistance across enrolment and student services. You will welcome visitors, respond through phone, text, online tickets, TWU chat, and walk-ins, while supporting CRM accuracy. The position also coordinates campus information and Tier 1 student-services support.

Key Responsibilities:

- Maintain a welcoming reception environment for students, families, and visitors
- Respond professionally to calls, messages, tickets, chat, and walk-ins
- Monitor ticket queues and provide timely follow-up
- Review CRM records and complete de-duplication tasks




- Provide general administrative support to enrolment operations leadership

Requirements:

- Post-secondary degree or diploma in business, administration, or related field
- One to two years of customer service or help desk experience preferred
- Proficiency with computers and web-based applications
- Working knowledge of Microsoft Word, Excel, and Outlook
- Robust communication, accuracy, and problem-solving skills

Apply your customer service, CRM, and administrative skills supporting responsive enrolment services at Trinity Western University.

📌 Enrolment Operations Administrative Assistant (Langley)
🏢 TWU group
📍 Langley