11 Nov
|
Fraserway
|
Abbotsford
11 Nov
Fraserway
Abbotsford
Turn RV repair needs into clear work orders, approved recommendations, and coordinated service through Fraserway RV's customer-facing team. Strong organization and judgment matter.
This Service Advisor role connects customers with technicians throughout the complete service process. You will clarify concerns, communicate requirements, balance priorities, and explain repair costs before additional work proceeds. Fraserway RV welcomes experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service.
Key Responsibilities:
- Ask questions and accurately document maintenance concerns
- Coordinate repair requirements and priorities with technicians
- Obtain customer approval before additional work proceeds
- Work with technicians,
Service Manager, and warranty
- Explain completed repairs and recommendations at pickup
Requirements:
- Experience in a customer-facing service advisor or writer role
- Skilled communication across in-person, email, and phone interactions
- Ability to translate technical details for customers
- Detail-oriented approach with competing priorities
- Calm, solution-focused response when plans change
Bring service writing, repair coordination, and customer communication skills to keep Fraserway RV's shop workflow moving.
📌 RV Repair Service Writer (Abbotsford)
🏢 Fraserway
📍 Abbotsford