Support Smurfit Westrock equipment in customer environments through technical service, machinery audits, repairs, and preventive maintenance across Ontario.

As a Senior Service Technician, you will independently complete installations, service visits, troubleshooting, and repairs. The position requires strong mechanical skills, working electrical knowledge, accurate reporting, and explicit communication with customers and Service Management. Travel may reach 70–80% domestically.

Key Responsibilities:

- Conduct independent service visits, audits, and maintenance
- Resolve equipment faults involving mechanical and electrical systems
- Complete customer exit reviews and confirm satisfaction
- Document service reports, signatures, and expenses accurately




- Communicate status, issues, and recommendations proactively

Requirements:

- Two to five years of relevant field service experience
- Strong written and verbal communication abilities
- Moderate Microsoft Office and digital reporting proficiency
- Ability to follow OSHA and site specific safety requirements
- Own transportation and willingness to travel domestically

Bring field service expertise, accurate reporting, and equipment troubleshooting skills to Smurfit Westrock customer sites.

📌 Technical Service Equipment Specialist (Toronto)
🏢 Smurfit Westrock
📍 Toronto