Apply conciliation and mediation expertise as an Employee Relations Officer in a French-language finance and insurance setting. Support staff and management through structured workplace services.

This permanent position requires two to less than three years of experience and an earned doctorate degree. You will manage training strategies, liaise with union officials and HR consultants, and provide customer service. The work involves financial management services and contact centre operations. Strong communication, interpersonal skills, and reliability are significant for this role.

Key Responsibilities:

- Motivate staff across assigned finance and insurance operations
- Train staff and manage development strategies
- Liaise with management, union officials,



and HR consultants
- Provide customer service in contact centre settings
- Propose improvements to methods, systems, and procedures

Requirements:

- Two to less than three years of experience
- Earned doctorate degree
- Conciliation and mediation specialization
- Excellent oral communication and interpersonal skills
- French work language and criminal record check

Use conciliation, mediation, and employee relations skills to support training, communication, and workplace improvement initiatives.

📌 Employee Relations Conciliation Officer (Sherbrooke)
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📍 Sherbrooke