Forum Asset Management – Leasing Team Lead, Waterloo

Location: Onsite, Waterloo

Work Schedule: Full-time, Tuesday to Saturday, 11:00 am to 7:00 pm

Reports to: Director of Leasing

About Forum

Delivering Extraordinary OutcomesTM through Investment.

Forum Asset Management is a North American investor, developer, and asset manager with a 30+ year track record of delivering long-term value through real estate, private equity, and infrastructure investments. We are a purpose-driven firm committed to sustainability, responsible investing, and making a positive impact in the communities where we invest.

With over $4 billion in AUM, Forum is one of Canada's most dynamic investment platforms. In 2024, we completed the country's largest real estate transaction through our acquisition of Alignvest Student Housing, making us the largest owner and developer of Purpose-Built Student Accommodations (PBSA) in Canada. Our open-ended Real Estate Income and Impact Fund (REIIF) is now over $2.9 billion, backed by a $4.0 billion+ development pipeline that spans coast to coast.

Forum is also building one of the fastest-growing self-storage platforms in Canada, focused on acquiring, developing, and operating institutional-grade storage facilities in undersupplied urban markets.

Forum is a values-led, high-performance organization. We embrace agility and innovation, and we strive to foster a team culture grounded in integrity, collaboration, humility, and results. Our growth is fueled by our ability to identify structural real estate themes and deliver strategies that balance income, impact, and long-term value creation.

About Canadian Student Living (CSL)

Canadian Student Living (CSL)



is dedicated to creating purpose-built student housing communities across Canada where student life thrives and institutions grow. At our core, we believe that housing is more than a place to live; it's a foundation for academic success, personal growth, and meaningful connection.

We design and operate comfortable, well-considered spaces that support students through every stage of their post-secondary journey. Our communities are built to foster belonging, encourage engagement, and create positive, memorable experiences, all while supporting the evolving needs of Canada's post-secondary institutions.

Guided by our mission to create spaces for student success, CSL is committed to building supportive communities that balance comfort, functionality, and fun: places students are proud to call home. The employer for this position is Forum Asset Management.

Position Overview

Forum Asset Management is seeking a Leasing Team Lead to be the lead leasing agent for Waterloo, our largest student market. The role leases a building book personally and supervises the Waterloo leasing team, so it has to be both a robust closer and a coach. The Leasing Team Lead owns occupancy outcomes for the assigned building, sets the standard for tours and follow-up, and keeps team coverage, notes and results on track.

Leasing activity is executed through EliseAI for lead communication and tasks and Entrata for applications and lease execution.



Tours are recorded on Plaud and reviewed for quality.

You will lead and work alongside the Waterloo leasing team and report to the Director of Leasing. The team meets for a weekly leasing huddle to review results, share what is working and agree on priorities, and holds short daily huddles during peak times. Agents cover for each other on days off through agent buddy cover, and coaching is part of every week: shadowing, tour reviews and real-time support on deals.

Day to day you work with the General Manager and Operations (including move‐in support when needed), with Marketing on lead sources and events, and with the Director of Leasing on targets, coaching and escalations.

Key Duties and Responsibilities

Leasing Execution & Building Ownership

- Own every lead for your assigned Waterloo building, from first inquiry through a countersigned lease, then hand off to Ops/Admin, including leads that apply online without a tour.
- Give tours that lead with discovery, then ask for the application on every tour and help the prospect start it before they leave.
- Take warm transfers and tour bookings from the call centre for your building.
- Work to your building's occupancy target.

Team Leadership & Coaching

- Supervise the Waterloo leasing team while carrying your own book: set daily priorities, weekly per‐agent goals and coverage plans.
- Coach through shadowing, real‐time deal support, and review of Plaud tour recordings and scorecards.
- Keep coverage solid for days off and busy periods through agent buddy cover and, when needed, trained leasing RSRs coordinated through their supervisors.
- Decide, with the Director of Leasing, how tour windows and coverage

📌 Leasing Team Lead, Waterloo (Alton)
🏢 Forum Asset Management
📍 Alton