Support customer onboarding remotely from Canada, using clear communication and strong organisation to guide new business partners successfully. Help deliver accurate, timely account approvals.

As a Customer Onboarding Specialist, you will serve as the primary contact for new business partners. You will manage documentation, account verification, and approval coordination. The work requires customer-focused communication, CRM accuracy, and close collaboration with Compliance, Sales, Operations, and Host Success teams.

Key Responsibilities:

- Guide partners through onboarding requirements and documentation
- Collect KYC information, ownership details, and required materials
- Review submissions for completeness, accuracy, and consistency
- Track cases, resolve delays,



and communicate progress
- Maintain accurate records across CRM and internal systems

Requirements:

- At least one year of relevant professional experience
- Solid document review and recordkeeping attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple cases and deadlines
- Familiarity with CRM, document systems, and Microsoft Office

Apply your onboarding, verification, communication, and organisational skills to help business partners progress through accurate approvals.

📌 Remote Customer Onboarding Specialist (Edmonton)
🏢 Jobgether
📍 Edmonton