Job Description

Job Description

Job Title: Senior Financial Analyst Service Operations (Contract)

Job Description
This contract Senior Financial Analyst role supports a service-focused business unit by providing deep financial and operational insights into labour economics, cost recovery, and margin performance. You will partner closely with service and operations leaders to analyze how technician labour, overtime, and related costs are built into customer rates, and translate complex analysis into explicit, actionable recommendations. The position is based in Calgary or Edmonton, offers full-time onsite work, and has potential to extend or convert to a permanent role.

Responsibilities

Partner with the service organization to analyze how labour, overtime, and related costs are built into customer rates and billed. Evaluate how technician shifts, including continuous rotations and structural overtime, affect overall cost, margin, and profitability. Track and report on labour recovery by comparing paid hours to hours billed to customers after accounting for vacation, sick time, and other non-billable time.

Monitor and report on attended hours, distinguishing time on site from productive customer work, including activities such as safety meetings. Assess whether all cost components, such as vehicles, tooling, facilities, depreciation, camp, and travel, are fully recovered through customer rates. Report on cost recovery performance over time and highlight trends, risks, and opportunities for improvement.

Provide analysis and insights to service leaders and operations teams that help improve equipment physical availability and operational performance. Translate complex financial and operational data into clear,



business-focused recommendations that explain what the analysis means and how leaders can act on it. Build, maintain, and enhance financial models, reports, and dashboards using finance systems, large ERP platforms, and Power BI. Collaborate with Senior directors, general managers, managers, and frontline site leaders to review findings, align on actions, and support decision-making.

Quickly learn and leverage new systems, tools, and data sources to improve the quality and efficiency of analysis. Support key performance indicator (KPI) analysis for operating sites, including equipment availability, utilization, repair time, and related operational metrics. Contribute from the first weeks of engagement by rapidly understanding the service model, billing structure, and operational context. Participate in regular meetings and reviews with finance and operations stakeholders to communicate results and gather feedback.

Travel occasionally to operating sites, such as Fort McMurray, to deepen understanding of site operations and strengthen relationships with local leaders. Essential Skills 510 years of experience as a finance analyst in FP&A;, business finance, or operational finance within a service-based environment. Proven experience in a service-focused business, ideally in mining, oil sands, or related industrial operations, with a strong understanding of how service labour is billed and recovered.

Experience working as a financial analyst for an operating site,



analyzing KPIs such as equipment availability, utilization, repair time, and similar operational metrics. Demonstrated ability to explain how a service model operates, including hourly billing, shift coverage, structural overtime, and cost recovery. Strong business partnering skills with the ability to communicate effectively with Senior directors, general managers, managers, and frontline site leaders.

Excellent communication skills, including the ability to translate complex financial and operational analysis into clear, plain-language insights and recommendations. Advanced financial analysis capabilities, including cost analysis, margin analysis, and labour economics. Proficiency with Power BI, including the ability to design and maintain complex dashboards that support decision-making. Experience working with large ERP systems such as Infor M3, SAP, Oracle, or similar platforms.

Demonstrated ability to learn new systems quickly and apply them effectively in day-to-day analysis. Strong judgment and problem-solving skills, with the ability to work independently and make sound recommendations. Self-starter mindset with a proactive, hands-on approach to identifying issues and opportunities. Ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities. Clear and effective stakeholder communication skills, both written and verbal.

Adaptable, versatile, and agile approach to working with diverse teams and changing business needs. Additional Skills & Qualifications CPA or CMA designation, or active progress toward one. Experience in mining, oil sands, or construction, particularly in environments involving heavy equipment and mine-site operations. Backgro

📌 Senior Financial Analyst (Edmonton)
🏢 Aston Carter
📍 Edmonton