RQ11863 - Software Developer - CRM - Intermediate

- Required to translate technical systems specifications intoworking, tested CRM applications.
- This includes developing detailed programmingspecifications, writing and/or generating code, compiling data-driven programs,maintaining, and conducting unit tests.
- Resolves and troubleshoots technical problems which ariseduring the use and operation of software packages

General Skills:

- Experience in programming and analysis; specialized CRMsoftware package support at the specified experience level
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle Experience in structured methodologies for thedevelopment, design, implementation and maintenance of applications
- Experience in design, code, test, debug and documentapplications
- Experience in the use of object and/or third generationlanguage development tools
- Experience in one or more programming languages
- Experience in application design, latest design patters,deployment and troubleshooting
- Experience with relational and hierarchical databasetechnologies
- Experience in the use of information retrieval packagesusing query languages
- Experience with one or more communications protocols
- Experience in structured methodologies for the design,development, implementation and maintenance of applications
- Experience eliciting and documenting information fromdiverse business area stakeholders and subject matter experts
- Excellent analytical, problem-solving and decision-makingskills; verbal and written communication skills; interpersonal and negotiationskills
- A team player with a track record for meeting deadlines




- CRM Software Development Skills Knowledge and experiencewith specific CRM software and anticipated future releases high availabilitysolution design and implementation
- Knowledge and experience with specific CRM enterprisearchitecture methodologies, design standards and tools
- Experience with middleware and gateways Expertise inspecific tools for CRM software development
- Knowledge and experience with programming Internet-readyapplications
- Knowledge and experience in rapid application development(RAD) methodologies
- Knowledge and understanding of Information Managementprinciples, concepts, policies and practices
- Experience with middleware and gateways
- Experience reviewing, analyzing, and modifying productinstallation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolveany post-implementation technical issues
- Experience conducting design walkthrough sessions withproject team Knowledge and understanding of Accessibility for Ontarians withDisability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required

Requirements

Experience and Skill Set Requirements:

Must Haves:

- Demonstratedproficiency in CRM platform development and configuration, preferably MicrosoftDynamics 365 Customer Engagement (CRM), including entities, forms,views, dashboards, workflows,



and business process flows.
- Experiencedeveloping and maintaining CRM integrations using web services, APIs,Azure Integration Services, middleware solutions, and data synchronizationtechnologies.
- Minimumexperience developing, configuring, and supporting enterprise CRMsolutions within medium to large organizations.
- Demonstratedexperience delivering CRM enhancements, customizations, integrations, and application support throughout the software development lifecycle.
- Experiencegathering and analyzing business requirements and translating them intotechnical solution designs and implementation plans.
- Experiencedesigning, developing, testing, and deploying custom CRM components,plugins, workflows, reports, and integrations.

Skill Set Requirements:

Technical Skills:

- Demonstratedproficiency in CRM platform development and configuration, preferably MicrosoftDynamics 365 Customer Engagement (CRM), including entities, forms,views, dashboards, workflows, and business process flows.
- Experiencedeveloping and maintaining CRM integrations using web services, APIs,Azure Integration Services, middleware solutions, and data synchronizationtechnologies.
- Knowledgeof relational database design and development, including SQL, storedprocedures, triggers, views, and performance optimization.
- Experienceutilizing source control, branching strategies, and DevOps practices usingtools such as Azure DevOps, Git, or similar platforms.
- Understandingof CRM security models, role-based access controls, authentication,authorization, and secure coding practices.
- Experiencewith cloud technologies, particular

📌 11904 (Toronto)
🏢 Maarut
📍 Toronto