Support Bass Pro Shops & Cabela's Apparel customers through product recommendations, issue resolution, and strong department leadership. This position requires opening, closing, and weekend availability.

The Retail Lead, Softlines, reports to the Retail Manager, Softlines, Canada, and oversees successful department operations. The position combines team supervision, administrative tasks, operating procedure compliance, customer service, and visual standards. Related-field or outdoor-lifestyle experience is relevant.

Key Responsibilities:

- Provide explicit direction and delegate team assignments
- Follow up on procedures, systems, corrections, and violations
- Develop team members through training and guidance
- Promote company programs to customers and team members
- Assist other store areas when business needs dictate

Requirements:

- Ability to provide superior customer service
- Ability to exceed customer expectations
- Good judgment and logic in decision-making
- Experience in a related field or outdoor lifestyle
- Bass Pro Shops and Cabela's product knowledge is an asset

Bring supervisory leadership, operating-procedure knowledge, and customer-focused judgment to the Apparel department at Bass Pro Shops & Cabela's.

📌 Bass Pro Shops Apparel Supervisor (Ottawa)
🏢 Bass Pro Shops
📍 Ottawa