Scotiabank seeks a Client Service Specialist in Montreal to coordinate commercial banking support, client education, and relationship service. Bilingual communication matters.

In this position, you will work with Relationship Managers, clients, and internal partners across Commercial Banking Distribution. You will help clients use banking channels, coordinate account activation, and address service issues. The role requires careful attention to risk appetite, compliance, and Scotiabank's service standards.

Key Responsibilities:

- Act as a primary contact for client service needs
- Build relationships with clients and internal partners
- Educate clients about cheques, debit cards, and branches
- Coordinate account activation and continuing client support




- Escalate concerns to the Team Lead, Service

Requirements:

- College or university education, or equivalent experience
- One to three years in commercial or small business financial services
- French and English required for regular collaboration
- Strong interpersonal, written, verbal, and stakeholder engagement skills
- Flexibility across wide-ranging tasks and high-volume service requests

Help Scotiabank deliver compliant commercial banking service through client education, relationship coordination, and bilingual support in Montreal.

📌 Scotiabank Commercial Banking Service Specialist (Montreal)
🏢 Scotiabank
📍 Montreal