Customer data quality depends on precise record comparison, clear notes, and careful handling of uncertain duplicate contact pairs.

As a full time Customer Records Clerk, you will review system-identified pairs in an online customer database. Compare contact details, permitted references, and record notes while distinguishing observations from authorized decisions. Routine corrections follow employer instructions, while merges and sensitive changes remain unchanged for approval.

Key Responsibilities:

- Review assigned duplicate candidate queues
- Compare reference and current contact details
- Record relevant similarities and differences
- Include permitted context about record changes
- Check updates before closing comparisons

Requirements:

- Accuracy with names, dates, and contact information
- Ability to document evidence without unnecessary private information
- Careful judgment when one field is shared
- Comfort following employer record rules
- Newcomers welcome; records experience can help

Bring disciplined comparison, privacy-conscious documentation, and careful evidence handling to customer database duplicate review.

📌 Customer Data Quality Records Clerk (Quebec City)
🏢 HRS Talent Solutions
📍 Quebec City