Support medical travellers in Nunavut as Larga Baffin's Client Care Supervisor, combining Front Desk leadership with responsive service and staff development. Flexible schedule include nights, weekends, holidays, and on-call shifts.

This supervisor assists the Manager of Client Care in a high-volume setting serving clients whose medical care is unavailable in their home communities. You will guide staff, strengthen procedures, monitor daily operations, and address urgent client concerns. Knowledge of Inuit culture and values is an asset.

Key Responsibilities:

- Maintain Larga Baffin service, safety, and security standards
- Motivate employees and coordinate assignments across the department
- Monitor daily logs and complete required follow-up




- Cover Front Desk shortages when operationally required
- Advise management on security issues and procedure improvements

Requirements:

- Five to seven years of customer service experience
- Minimum three years of supervisory or team lead experience
- Post-secondary Hospitality and Tourism or related education
- Ability to manage multiple priorities under pressure
- Microsoft Office knowledge and effective written communication

Apply your client care leadership, operational judgment, and communication skills to Larga Baffin's Front Desk team.

📌 Nunavut Medical Client Care Supervisor (Ahuntsic)
🏢 Larga Baffin
📍 Ahuntsic