Support Brink's customers in Etobicoke using fluent English and French, troubleshooting skills, and clear phone and email communication. This full-time schedule runs Sunday through Thursday.
As a Bilingual Call Centre Agent with Brink's National Client Services, you will support customers and crew members. You will address product and service questions, technical issues, billing concerns, and customer communications. The position requires at least two years in call centre, customer service, help desk, or technical support environments.
Key Responsibilities:
- Respond to internal and external inquiries by phone and email
- Support customers using Brink's products and services
- Troubleshoot technical issues affecting customers and crew members
- Coordinate resolutions with internal departments
- Generate operational reports and support ad hoc projects
Requirements:
- Fluency in spoken and written English and French
- Minimum two years of relevant customer support experience
- Solid problem-solving, troubleshooting, computer, and technology skills
- Ability to manage multiple priorities under pressure
- Excellent verbal and written communication skills
Bring bilingual communication, technical troubleshooting, and customer service expertise to Brink's National Client Services in Etobicoke.
📌 Bilingual Customer Support Agent (Toronto)
🏢 Brink's
📍 Toronto
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