Direct high-quality healthcare service delivery for Provincial Homecare in St. John's, applying operational leadership and client management expertise.

This senior leadership position guides province-wide client care for seniors and people living with disabilities. You will oversee Supervisors and Coordinators, align caregivers with client needs, and maintain consistent visits. The work includes NL Health Services partnerships, performance measures, labour relations, and organizational decision making.

Key Responsibilities:

- Oversee caregiver scheduling and province-wide service delivery
- Partner with NL Health Services case managers
- Monitor fill rates, missed visits, overtime, and call response
- Support Home Support Worker recruitment and retention




- Apply collective agreements and participate in grievances

Requirements:

- Health administration, nursing, social work, business, or related education
- 10+ years of healthcare experience
- 5+ years managing large teams
- Robust communication, problem-solving, and organizational skills
- Knowledge of home support and NL health systems preferred

Use healthcare operations, workforce coordination, and decisive problem solving to strengthen Provincial Homecare client services across Newfoundland and Labrador.

📌 Healthcare Service Delivery Director (St. John's)
🏢 Provincial Home Care
📍 St. John's