Role Description This is a part-time, remote Account Manager role focused on managing and growing customer relationships for high-precision component manufacturing projects.

The Account

Manager will oversee a portfolio of international clients, respond to inquiries, prepare quotations, and coordinate order details from initial request through delivery. Daily responsibilities include maintaining regular communication with customers, understanding technical and commercial requirements, collaborating with internal engineering and production teams, and tracking project status and timelines. The role also involves identifying new business opportunities, supporting contract negotiations, and ensuring a high level of customer satisfaction and service quality.

The Account

Manager will use digital tools and CRM systems to manage accounts, document interactions, and provide accurate reporting to company leadership.

Qualifications

- Candidates should possess strong account management and customer relationship skills, including client communication, expectation management, and follow-up.
- Candidates should possess sales and business development skills, such as chance identification, proposal support,



and negotiation of commercial terms.
- Candidates should possess skills in project coordination and organization, including timeline tracking, documentation, and cross-functional collaboration.
- Candidates should possess communication and language skills, including professional written and verbal English; Mandarin proficiency is a plus for internal and supplier communication.
- Candidates should possess basic technical understanding of manufacturing or engineering, preferably related to CNC machining, metal stamping, or optical/mechanical components.
- Candidates should possess proficiency with digital tools, including email, online meeting platforms, spreadsheets, and CRM or similar systems.
- Relevant experience in B2B manufacturing, electronics, automotive, optical, or related industries is highly beneficial.
- A diploma or degree in Business, International Trade, Engineering, or a related field is preferred, or equivalent practical experience.
- Ability to work independently in a remote setting, manage part-time hours effectively, and operate across different time zones to support global clients.

📌 Account Manager (Canada)
🏢 Dongguan STRONG Precision Industries Co,.
📍 Canada