Company Description: Active Leaders of Love (ALL) is an Ontario-based nonprofit organization working to improve residents' access to the systems, services, and networks that help them navigate daily life and overcome challenges.
Community needs and circumstances evolve, but organizations across sectors do not always adapt their services and support to reflect these changes. This can leave people struggling to find information, access support, or benefit from what is available. Changes in technology are one example: as organizations adopt digital tools and platforms, some people may lack the necessary access, knowledge or skills to navigate them.
ALL builds on the strengths and efforts already present in communities. We listen to residents, bring their experiences and priorities forward, and identify where improvements are needed. Through partnerships, collaboration, and community-informed advocacy, we work with residents, community leaders, organizations, and decision-makers to turn these insights into practical improvements that help existing services and supports better meet people's needs.
Role Description: The Director, Community Relations & Public Affairs is a volunteer, remote role responsible for leading ALL’s outreach, advocacy, and relationship-building efforts.
Role purpose
Lead the community-facing and institutional engagement agenda that brings ALL projects to life, connects community insight to organizational decisions, and positions ALL as a constructive, evidence-led voice in relevant public conversations.
Strategic accountabilities
· Develop an integrated Community Relations & Public Affairs Strategy aligned with ALL’s mission, CARE framework, and active project priorities.
· Design community engagement strategies for each initiative, defining who must participate, why their involvement matters, what format best serves the purpose, and how feedback will influence decisions.
· Own the strategic community events portfolio: listening circles, forums, workshops, roundtables, awareness activations and stakeholder dialogues. Set objectives, audiences, partners, success indicators and resource requirements; coordinate operational execution with project and communications teams.
· Build relationships with community groups, residents, nonprofit partners, institutions, public-sector stakeholders and decision-makers; establish a stakeholder map and partnership pipeline.
· Lead public affairs planning: monitor relevant policy and social issues; identify consultations and constructive engagement opportunities; coordinate approved briefings, submissions and advocacy positions.
· Ensure advocacy is nonpartisan, community-informed, fact-checked and approved through ALL governance; do not claim policy influence or impact without substantiation.
· Create a structured community listening and insight process; feed findings, emerging needs and participation barriers into programme design and leadership decisions.
· Guide the Community & Stakeholder Relations and Public Affairs & Advocacy leads, clarifying delivery ownership, mentoring volunteers and monitoring commitments.
· Work with the Communications Director on messaging, campaign activation, event promotion, media and channel support, and consistent public positioning.
Project activation: Light Board example For the Light Board Project, the Director would propose a phased engagement approach, subject to programme leadership approval.
· Map residents, women and other priority community groups, information partners and public institutions relevant to access and two-way engagement.
· Convene listening sessions to test information barriers and identify what communities want from the project.
· Design partner roundtables and community events that translate insights into pilot priorities and meaningful participation.
- · Agree how feedback will be captured, responded to, and reported back to participants.
📌 Director, Community Relations & Public Affairs (Volunteer) (Canada)
🏢 All
📍 Canada