Office Administrator – N'Deh Limited Partnership

Posting Type: Full-Time

Term: Permanent

Closing Date: 2027-10-01

Job Posting

Office Administrator

N'Deh LIMITED PARTNERSHIP

Accelerate Communications

Reports To

GM & CFO

Location: High Level, Alberta

Employment Type: Full-Time, Permanent

Posting Date: October 13, 2026

Start Date: As soon as possible

About N'Deh Limited Partnership & Accelerate Communications

N'Deh Limited Partnership is the commercial arm of Dene Tha' First Nation, located in northern Alberta. N'Deh owns and operates a range of community businesses and assets, including fiber-optic broadband infrastructure serving the communities of Bushe River and Meander River, built through the Universal Broadband Fund.

Accelerate Communications is N'Deh's newly established internet service provider (ISP) operating under N'Deh Limited Partnership. We are in the process of transitioning full broadband operations in-house and expanding high-speed internet access to all community members of Dene Tha' First Nation. This is a unique opportunity to be part of a community-owned telecommunications venture from the ground up.

Position Summary

The Office Administrator serves a dual role within N'Deh Limited Partnership. The position is responsible for the general administrative and reception functions of the N'Deh office, as well as the day-to-day back office operations of Accelerate Communications, N'Deh's internet service provider business. The Office Administrator is also expected to perform other related duties as assigned to support the operational needs of N'Deh Limited Partnership and its business operations.

As the first point of contact for community members, customers, and visitors,



the Office Administrator provides front desk reception and customer service, handles cash transactions, manages organizational assets, and ensures the smooth and professional operation of both the N'Deh office and Accelerate Communications.

Duties and Responsibilities

N'Deh Office – Reception & Administrative Duties

- Serves as the first point of contact for community members, visitors, and staff, providing a welcoming and skilled environment.
- Answers and directs incoming phone calls, emails, and in-person inquiries to the appropriate staff member or department.
- Maintains positive and respectful relationships with community members, visitors, vendors, and staff.
- Books and coordinates meetings, boardroom bookings, and appointments as required.
- Performs general clerical duties including word processing, filing, record keeping, photocopying, and scanning.
- Advises management of any office concerns, service issues, or facility requirements.
- Receives and receipts cash payments.
- Prepares and makes bank deposits in accordance with N'Deh financial procedures.
- Balances cash on hand daily and prepares required reports for the Finance team.
- Maintains the security and integrity of cash, cheques, and financial documents at the front desk.

Vehicle & Heavy Equipment Management:





- Maintains a current and accurate inventory list of all N'Deh vehicles and heavy equipment.
- Tracks and coordinates scheduled maintenance for all vehicles and heavy equipment; liaises with service providers and maintains maintenance records.
- Monitors and renews vehicle and equipment insurance policies; ensures all coverage is current and compliant.
- Maintains registration, licensing, and inspection records for all vehicles and equipment.
- Advises management of upcoming maintenance requirements, insurance renewals, or compliance deadlines.

Office Asset Management:

- Maintains an up-to-date inventory of all N'Deh office assets, including mobile phones, laptops, tablets, and other equipment.
- Tracks the assignment, condition, and location of office assets; records the issuance and return of equipment to staff.
- Coordinates the repair, replacement, or upgrade of office assets as required.
- Manages service plans, warranties, and contracts related to office technology and equipment.
- Orders office supplies and consumables within the allocated budget.
- Accelerate Communications – Back Office Duties
- Manages the day-to-day back office operations of Accelerate Communications, including subscriber records, service agreements, and correspondence.
- Creates and manages customer service tickets for internet service requests, technical issues, and complaints; follows up to ensure timely resolution.
- Responds to customer inquiries regarding internet service plans, billing, outages, and general account information.
- Collects internet service payments from customers, accurately records transactions, issues receipts, and prepares required report

📌 Office Administrator – N'Deh Limited Partnership (High Level)
🏢 Dene Tha
📍 High Level