Serve TD customers in Kitchener and Waterloo by processing financial transactions and recommending banking solutions. This position offers 15 hours weekly.

As a Customer Experience Associate, you will support TD Canada Trust branch customers through transactions, advice, and service. You will identify needs, recommend appropriate products, and resolve concerns while protecting confidential information.

Accuracy, communication, and organization are central to the work.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete processes timely




- Connect clearly with customers about banking processes

Requirements:

- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent considered an asset
- Robust administration, planning, and time management skills
- Working knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and effective communication

Bring customer service, transaction accuracy, and banking solution knowledge to TD’s Kitchener and Waterloo branch opportunities.

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📌 TD Customer Experience Associate Banking (Kitchener)
🏢 TD Bank Group
📍 Kitchener