Support vulnerable clients as an Intake Legal Assistant in Vancouver, using active listening, legal information, and trauma-informed intake practices. Work Monday to Friday, as needed.

Legal Aid BC seeks a casual Intake Legal Assistant through March 31, 2027. You will assess legal issues, urgency, coverage, and financial eligibility while communicating decisions clearly. The position combines client service, application processing, lawyer coordination, and accurate case-file administration.

Key Responsibilities:

- Interview clients by phone and in person
- Complete legal aid applications using trauma-informed practices
- Assess coverage, eligibility, and waiver circumstances
- Appoint duty counsel and issue lawyer contracts
- Maintain case files, records, and limitation diaries

Requirements:

- Grade 12 plus relevant legal or social science courses
- Minimum two years of relevant experience
- Typing speed of at least 40 words per minute
- Basic Microsoft Word and general software knowledge
- Ability to support distressed and disadvantaged clients

Bring sound judgment, cultural competency, and accurate communication to client intake and legal aid case administration.

📌 Legal Aid Intake Assistant Vancouver
🏢 Legal Aid
📍 Vancouver