Drive healthcare operations, quality improvement, and resource management within Providence Health Care’s older-adult and palliative services. As Patient Resident Care Manager, you will provide leadership across specified sub-units within a large clinical program. The role supports the Centre for Older Adults and Post-COVID Recovery Clinic while serving patients, residents, and families. Success requires navigating complex systems, supervising interdisciplinary nursing leadership, and managing effective service delivery.

Key Responsibilities
- Plan effective care delivery with Physician Operations Leaders
- Develop staffing patterns, rotations, and vacation schedules
- Monitor productivity indicators, budget variances, and operational reports




- Facilitate orientation programs and staff development initiatives
- Address risks, incidents, complaints, and discharge planning

Requirements:
- Master’s degree in a related health profession
- Minimum five years’ middle-management healthcare experience
- Demonstrated leadership and effective written communication
- Ability to manage human, capital, financial, and information resources
- Competence in conceptual and systems thinking Apply operational leadership, staffing expertise, and quality improvement capabilities to Providence Health Care’s integrated clinical services.

📌 Healthcare Operations Manager Older Adults (Vancouver)
🏢 Providence Healthcare
📍 Vancouver