We’ve already assembled a fantastic Platform & Infrastructure team of 11 engineers (all Senior+, 70% Staff), and they’ve done an excellent job handling our growth, but the management and leadership of Platform & Infrastructure have been diffused across our Engineering leaders. As we hit our next level of scale, it’s time for us to hire an Engineering leader responsible for performance and reliability, and for building out the team that ensures those. Building and maintaining a long-term vision and 6-month roadmap for Platform & Infrastructure. Building and maintaining an excellent relationship with Product Engineering. The ideal state is that Product Engineering can move incredibly fast independently without breaking performance or reliability, and Platform & Infrastructure doesn’t feel like they’re always cleaning up someone else’s “mess.” Assessing and improving our monitoring and incident management process. Maintaining vendor relationships and negotiating pricing for our critical hosting and observability infrastructure, including AWS, ClickHouse, Datadog, and Braintrust. Managing other leaders is a very different ball game, and not everyone enjoys it or thrives in it. If you have experience managing developer experience and developer tools, building out a dedicated team for DevEx. If you don’t have experience here, DevEx will report into Product Engineering. A big part of our secret sauce is how we run Engineering. We achieve incredible speed and quality by discarding many industry norms and being optimistic about Engineers. You played an important role leading a company through a high-growth period (either as an IC Lead or Engineering Leader). You had to make high-quality decisions under pressure. That often meant striking a balance between short-term fixes to keep the product from falling over and long-term investments to ensure it didn’t happen again. You have experience hiring and building hiring processes, and enjoy it! You were a key contributor to company-level initiatives that involved Product Engineering, Product, Sales, or Support. You are knowledgeable about platform and infrastructure technologies, networking, and hardware. You’ll be able to hire managers to focus on specific time zones, but I expect you to have skips with some engineers (and you should want to, too!). To ensure a reasonable work schedule, we’re only hiring candidates who live in the PST-GMT time zone. What We’re Building When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. TA software didn’t help. As hiring managers, we know TA is a critical function, and as engineers, we know software can do better. Software that’s intelligent and powerful. Software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with.



You’ve always been a line manager or never led a department within Engineering. You don’t enjoy coding or don’t find time to stay up-to-date on technology. You went into management because it was the only growth path available. We want folks who could have been Principal engineers (or were one!). You're happy with a team of engineers who are predominantly early-career or mid-career or don't thrive with ownership or autonomy. To you, a Staff or Principal Engineer is someone who spends most of their time project managing or conducting architecture reviews. You don’t believe staff and principal engineers could lead by the example they set or the leverage they create through their work. You’re not optimistic or convinced that we can build a large engineering team that functions differently from the status quo. sprint planning, product managers writing in-depth specifications). Engineering Culture Our Engineering Culture Is Motivated By Benji’s (Co-founder And CEO) And My Belief That a Small, Talented Team, Given The Right Environment, Can Build High-quality Software Fast (and Work Regular Hours!). Putting effort into building a diverse team They often discovered problems, prioritized the right ones, and relentlessly drove them to solutions that were not only successful but often brilliant and creative. So, every Engineer runs their project. Product Managers (and Designers) build strategy, do customer research, and hand off problem briefs to Engineers. Product Managers) and pull folks in to help (e.G., It’s a new level of ownership for many engineers, but we’d rather an engineer fail a bit and coach up their skills than use process as a crutch. Our engineering team consists of lifelong learners who are talented but also humble and kind (meet them here!). These attributes create an environment where collaboration happens naturally. We Built Ashby With The Quality, Breadth, And Depth That Many Customers Would Expect From Much Larger Teams Over Larger Time Scales. Everyone on the team has contributed to our developer experience. Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) that we constantly improve. Each improvement to a common component cascades throughout our app (short video below). AI-powered tooling. We think of AI as a way to automate the mundane parts of building and maintaining high-quality software. We use a combination of third-party and internally built tools that, for instance, auto-triage customer issues, suggest fixes, prototype ideas, generate production‑ready code, and conduct code reviews. We write in detail about our philosophy, current use of AI, and future plans for AI in Engineering here.



Put Effort into Diversity Having seen my mother and partner build their careers as minority women in non-diverse fields, I want to make sure Ashby creates opportunities for the next generation of engineers from underrepresented groups. Today, 30% of engineers and 50% of our engineering leaders at Ashby are from underrepresented groups. We actively maintain and improve these numbers by sourcing diverse candidates, providing generous paid family leave, banning leetcode interviews, providing guidance and coaching to candidates, and more. We work with urgency and ambition to build excellent software, but we don’t need to prove out a new software category or product-market fit. That requires ingenuity and thoughtfulness, and that doesn’t happen with unrealistic deadlines or sleepless nights. Our remote, low-meeting, high-ownership culture gives engineers (and to a similar degree, you) a lot of flexibility in how they structure their days and weeks. Some of our most exceptional engineers take almost 30 days of vacation per year. I block off 1.5 hours every morning to spend with my daughter and drop her off at school. Mujda (Product Engineer) puts it best in an article about us: “I can say that Ashby is a great place to be a mom… No one bats an eye if I have to take my kid to a doctor’s appointment or have to work weird hours because childcare fell through.” A technical screen where we pair in our actual codebase (1h, live) Interview with Colin, our Head of EMEA Engineering (45m) Final round where you meet various folks on the team and explore leadership and technical topics (3h) Near the end of the process, we’ll do reference checks with a former manager, two direct reports, and a peer in Engineering. This is also an important decision for you, so once you start interviewing, I’m always happy to have coffee chats in person or over Zoom to get to know each other. Your first three months at Ashby will be spent learning about Ashby Engineering and easing into leadership. While most of your onboarding will be driven by a 6-month plan you put together (and refine over time), you’ll also ship some product changes, features, and infra changes. Competitive salary and equity. ~A minimum of 12 weeks of fully paid parental leave, covered by Ashby. Generous equipment, software, and office furniture budget. If you’re in the US, we offer top‑tier health insurance for you and your dependents, with 100% of premiums covered by Ashby. In other countries, we provide high-quality supplemental health insurance for you and your dependents, also fully covered by us. We’re being deliberate about building that workplace from the ground up. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

📌 Head Of Platform & Infrastructure Engineering (Vancouver)
🏢 Ashby
📍 Vancouver