Help Rippling customers adopt more products as a Toronto-based SaaS Account Manager focused on consultative selling and commercial growth. The role follows current in-office expectations.

Rippling brings HR, IT, and Finance systems together in one platform. As an Account Manager, you will guide customers across their lifecycle while managing adoption, retention, and revenue objectives. You will build relationships with stakeholders, understand workforce operations, and tailor product adoption strategies.

Key Responsibilities:

- Guide customers through lifecycle events and adoption playbooks
- Understand client workforce management priorities through consultation
- Lead remote and in-person stakeholder meetings




- Develop product knowledge and demonstrate current solutions
- Secure renewals, upgrades, and new subscription cross-sales

Requirements:
- Three-plus years of SaaS experience in related commercial functions
- Proven success meeting and exceeding quota
- Ability to run consultative discovery and demo meetings
- Robust communication and trust-building instincts
- Competitive, creative, and self-motivated approach

Use consultative discovery, product knowledge, and customer relationships to expand adoption and retain Rippling’s growing SMB accounts.

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📌 Rippling Saas Customer Growth Manager (Toronto)
🏢 Rippling
📍 Toronto