ABOUT THE ROLE

We are looking for a Live-In Resident Manager to be responsible for supporting the Property Manager in the property administration, light maintenance and providing excellent customer service to residents in a team environment.

As the Resident Manager you will:

Customer Service Focus

- Maintain strong relationships with the residents with a focus on resident retention
- Address tenant concerns and issues that may arise
- Presenting and leasing building suites
- Properly document all situations and solutions
- Communicate with Property Manager, maintenance, and vendors
- Serve all legal documentation when necessary
- Rent collection and bank deposits
- Perform light administrative duties and keep accurate records

Building Cleanliness and Maintenance

- Ensure cleanliness of common areas, corridors, and amenity spaces
- General grounds maintenance including snow clearing and landscape initiatives
- Monitor and clean garbage area
- Perform seasonal duties as required
- Facilitate work orders and perform minor maintenance
- Supervise trades people
- Assist with move-ins/move-outs

WHAT YOU'LL NEED TO SUCCEED

- Previous experience as a Resident Manager is an asset
- Excellent communication and customer service skills
- Self-motivated with the ability to take initiative and work independently
- Proven maintenance and cleaning skills
- Intermediate computer skills
- Ability to prioritize
- Superior organizational and time management skills
- Friendly and positive attitude with a professional demeanor
- Ability to lift up to 50lbs

WHY JOIN US?

Compensation for this role ranges from $30,000.00- $40,000.00 per year, with additional benefits such as:

- Free On-Site Parking
- Company provided cell phone




- Company Events
- Great Team
- Significant rental discount

EQUAL OPPORTUNITY & ACCOMMODATION

We are committed to employment equity and fostering a diverse and inclusive workplace. Accommodation is available for applicants with disabilities throughout the recruitment process. Please advise Human Resources if accommodation is required.

Work Authorization

Applicants must be legally authorized to work in Canada at the time of hire.

Use of Technology in Recruitment
We may use technology-assisted tools at various stages of the recruitment process to support fair and efficient candidate screening. These tools, if used, do not replace human decision-making.

APPLY ONLINE

If this sounds like a role where you would thrive, we would love to hear from you. Please submit your resume through the online application process. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full time, Permanent

Pay: $30,000.00-$40,000.00 per year

Benefits:

- Company events
- Employee assistance program
- On-site parking
- Paid time off

Ability to commute/relocate:

- Hanover, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This position requires you to live in office in the building as part of your job. Are you willing and able to meet this requirement?
- Are you comfortable and willing to perform routine maintenance and cleaning tasks as part of your job responsibilities, including duties such as sweeping, mopping, minor repairs, and general upkeep of the building?

Experience:

- Resident Manager : 1 year (preferred)

Language:

- English (preferred)

Work Location: In person

📌 Resident Manager (Hanover)
🏢 Nameless
📍 Hanover