We're Hiring: Front Desk & Customer Relations Coordinator Full-Time | Calgary, AB Uruk Electronics is a trusted electronics repair workshop in Calgary, known for quality work and honest service. We're looking for a sharp, organized, tech-savvy person to be the face of our workshop and help us grow. Front desk & customer relations: • Greet customers, answer calls, and handle device drop-offs and pickups • Log incoming devices: condition, accessories, reported issue, and customer details • Keep customers updated on repair status and follow up after service • Respond to emails and online messages quickly and professionally Communication & social media • Write professional emails to customers, businesses, and institutions • Communicate with suppliers and manufacturers outside Canada • Manage our social media: posts, comments, and DMs Business development support • Research potential clients and keep our lead list organized and up to date • Reach out to prospects through Facebook groups, email,



and direct messages • Follow up with leads and book sales calls for the team • Share a short weekly report on outreach results What we're looking for: • Fluent English + Arabic, or fluent English + Spanish • Strong writing skills: clear, polished, skilled emails • A true multitasker who takes initiative and owns results • Confident using AI tools (ChatGPT, Claude, Gemini, etc.) to write, research, and create content • Responsible and trustworthy. You'll handle customers' devices and personal data • Organized, with strong attention to detail • Friendly, patient, and professional with upset customers • Comfortable creating social media content (Canva is a plus) Nice to have • Experience in customer service, reception, sales, or retail • Basic knowledge of phones, laptops, and electronics • Familiarity with Google Workspace or a CRM/POS system What we offer • A growing team where your ideas are heard • Performance bonus for business you help bring in Calgary, AB (in person) | Full-time

📌 Front desk & Relation manager (Calgary)
🏢 Jerry
📍 Calgary