Job Summary

Servers are responsible for delivering exceptional customer service to all guests. They will provide prompt and courteous service, accurate order-taking, and a comprehensive understanding of our menu offerings including specials. Servers always maintain a friendly and skilled demeanor, ensuring that every guest enjoys their dining experience.

Responsibilities

- Engage with guests in a friendly manner, providing exceptional customer service.
- Take food and beverage orders, ensuring accuracy and timely delivery.
- Identify and communicate guests’ special dietary needs and allergies.
- Maintain up to date knowledge of the menu, including bar items, and provide suggestions.
- Ensure guests are enjoying their meal and promptly address any issues.
- Take and process guest feedback constructively.
- Prepare alcohol or non-alcohol beverage for bar and restaurant patrons.
- Mix ingredients to prepare cocktails.
- Restock and replenish bar inventory and supplies for the bar and dinning room.
- Prepare accurate bills and collect payments efficiently.




- Set and clean tables according to standards, ensuring cleanliness and repair of all items used.
- Perform designated cleaning tasks, including opening and closing routines.
- Adhere to Company Dress Code.
- Promptly address guest service issues and refer to management when necessary.
- Follow OH&S; standards and all resort policies and procedures to ensure a safe workspace.

Requirements

- 1 or more years’ experience working in a serving position.
- Strong attention to detail and a commitment to maintaining high standards.
- Excellent customer service and communication skills.
- Excellent team player with positive interpersonal skills.
- Ability to handle money accurately and operate a point-of-sale system.
- Availability to work shifts, Thursday to Friday evenings including holidays.
- Physical ability to stand and walk for long periods
- Serving It Right Certificate.

Pay: $18.25-$20.00 per hour

Work Location: In person

📌 Server (Campbell River)
🏢 Harbour Grill
📍 Campbell River