Lead Starbucks shifts through customer service, team direction, and quality beverage delivery while maintaining a clean, comfortable store setting.
As a Shift Supervisor, you assist the store manager with scheduled operations and guide partners during each shift. You support the Starbucks Experience through prompt service, quality products, and operational standards. Customer needs, partner performance, and store conditions shape your decisions while you model Starbucks guiding principles.
Key Responsibilities:
- Deploy partners and delegate tasks during scheduled shifts
- Deliver legendary customer service and respond to customer needs
- Organize assigned opening and closing duties
- Follow cash handling, safety, and security procedures
- Provide coaching and feedback to partners
Requirements:
- Customer service experience in retail or restaurant environments
- Ability to direct the work of others
- Ability to learn quickly and communicate effectively
- Knowledge of the retail environment
- Strong interpersonal and teamwork skills
Bring customer service, partner coaching, and operational leadership to every Starbucks shift while supporting consistent store standards.