Deliver timely pharmacy customer service as a Regulated Pharmacy Technician, combining prescription support, third-party billing, and professional standards.

At a locally owned Shoppers Drug Mart store, assist customers while supporting technical pharmacy functions and daily operations. Greet customers, set realistic wait-time expectations, process transactions, and refer clinical questions or counseling requests to pharmacists. Maintain privacy and confidentiality throughout every interaction.

Key Responsibilities:

- Greet customers and gather prescription information promptly
- Adjudicate third-party billing when required
- Set realistic customer expectations for prescription wait times
- Locate and cash out prescriptions and ancillary items




- Answer telephone calls and refer clinical inquiries appropriately

Requirements:
- Registration with the corresponding provincial licensing college
- Diploma from a Pharmacy Technician College
- Previous pharmacy experience preferred
- Effective organizational skills and multitasking ability
- Robust attention to detail and problem-solving skills

Use customer service, billing, and prescription-support skills to provide pleasant pharmacy care as a Regulated Pharmacy Technician.

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📌 Pharmacy Technician Customer Service (Embrun)
🏢 Shoppers Drug Mart
📍 Embrun