About SteriPro Canada

SteriPro Canada is a leading provider of medical device reprocessing services, delivering high-quality sterilization solutions from our Mississauga facility and on-site at partner hospitals. We operate in accordance with Canadian Standards Association (CSA) requirements and are committed to continuous improvement in Medical Device Reprocessing (MDRD).

PRIMARY RESPONSIBILITIESOperational Leadership

- Provide overall leadership and accountability for MDRD operations across all reprocessing areas.
- Oversee daily, weekly, and long-term staffing strategies, scheduling, and workflow optimization.
- Ensure all medical devices are reprocessed in full compliance with CSA standards , manufacturer IFUs, and internal SOPs.
- Develop, review, implement, and continuously improve SOPs, work instructions, and operational processes to support safe, efficient, and compliant reprocessing.
- Monitor productivity, service levels, and operational KPIs, implementing corrective actions as required.
- Act as the primary escalation point for operational, quality, or staffing issues.

People Leadership

- Lead, coach, and support Supervisor/Assistant Manager and MDR Technicians.
- Address attendance management, performance management, discipline, and investigations in collaboration with HR.
- Foster a respectful, accountable, and high-performing workplace culture.
- Support recruitment, onboarding, succession planning, and workforce development initiatives.

Quality Assurance & Regulatory Compliance

- Maintain full accountability for compliance with CSA, PIDAC, accreditation standards , and internal quality systems.
- Oversee quality audits, sterilization records, validation documentation, and traceability systems.
- Lead or oversee investigations, including root cause analysis, risk/impact assessments, and CAPA implementation.
- Ensure SOPs and work instructions are controlled, current, validated where required, and aligned with regulatory and quality requirements.




- Partner with the Quality team to ensure documentation accuracy and audit readiness.
- Serve as the site lead during internal, client, and regulatory audits.

Education & Competency Oversight

- Oversee training programs for new and existing staff, ensuring competency and compliance.
- Ensure training records, competency assessments, and certifications remain current.
- Develop and update training materials aligned with approved SOPs and work instructions.
- Support education initiatives related to CSA standards, infection prevention, and new technologies.
- Coordinate training related to new equipment, processes, or regulatory changes.

Health & Safety Leadership

- Ensure full compliance with occupational health and safety legislation and internal policies.
- Oversee workplace inspections, incident investigations, and corrective actions.
- Ensure completion of mandatory safety training, including WHMIS.
- Promote and model a proactive safety culture.

Client & Stakeholder Management

- Act as the primary point of contact for hospital stakeholders related to MDRD operations.
- Address client concerns, service issues, and continuous improvement opportunities.
- Collaborate with internal departments (Quality, HR, Operations) to align site performance with organizational goals.

QUALIFICATIONS

- 6+ years of progressive leadership experience in medical device reprocessing or healthcare operations.
- MDRAO Certification required .
- CMDRS designation preferred .
- Demonstrated experience developing, reviewing, and implementing SOPs and work instructions .
- Robust knowledge of CSA standards, infection control practices, and sterilization processes.
- Strong leadership, communication, problem-solving, and organizational skills.
- Proficiency with Microsoft Office, reprocessing tracking systems, and scheduling tools.
- Proven ability to lead quality initiatives and manage regulatory audits.

Pay: $82,000.00-$95,000.00 per year

Benefits :

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

Work Location: In person

📌 Mdrd Manager (Richmond Hill)
🏢 CMC Sterilization
📍 Richmond Hill