Job Title :Manager Residence

Effective Date :Immediately

Reports to: Executive Director

Department: Residence

Type : Full time, Permanent

Our Organization

Cortellucci Hospice Vaughan is a non-profit health care organization that serves the City of Vaughan and its surrounding communities. It offers a 12-bed residential hospice. As part of the community since 1995, Hospice Vaughan also provides wrap-around support programs for clients, their families and the greater community including Health System Navigation, Caregiver Support, Day Programs, Wellness Programs, and Grief and Bereavement Support.

Position Summary

Reporting to the Executive Director, the Residence Manager is a registered nurse who ensures professional evidence-based resident-centred care and support services in collaboration with staff, physicians and volunteers.

With warmth, compassion and professionalism, the Manager leads a team of 30+ registered nurses, registered practical nurses, personal support workers, and counsellors/ therapists to care for residents and their families. In addition to managing 12 beds, the manager oversees the Dietary/Kitchen functions and collaborates with housekeeping services to optimize residence standards.

The Manager is responsible for day-to-day management, program/policy development, planning and evaluation, quality assurance, risk management, financial and human resource management, clinical education and collaboration with internal and external stakeholders. They also oversee education activities, support research, and increase awareness of the Hospice.

Primary Duties and Responsibilities

- Ensure services are guided by a model of care that is holistic, collaborative in nature and aligns with current evidence-based practice.




- Manage assigned staff by ensuring overall performance standards are achieved, appropriate guidance and training is provided, staffing and scheduling levels are appropriate, regulated staff maintain their registration with the appropriate College, and staff have the necessary qualifications/certifications to perform the job
- Lead initiatives re staff appreciation and recognition
- Engage in interdisciplinary consultation/collaboration with external care partners as necessary to ensure client centred, evidence-based care within a continuum of palliative care
- Ensure policies, procedures, protocols, and training are in place for such issues as Infection Prevention and Control, medication and equipment management, Risk Management, care planning and delivery
- Ensure timely access to appropriate supplies, medical equipment, and devices
- Obtain feedback regarding the care/service delivery directly from the residents and families while service is being provided and from the primary caregiver after service has concluded
- Track relevant data with respect to service delivery and complete key performance indicator reports
- Participate in internal and external committees, community, and information functions
- Ensure there is an ongoing program to improve performance using routine measures of outcomes, resource utilization, adverse events, and stakeholder satisfaction
- Ensure HPCO accreditation standards are maintained and that the required documentation remains current




- Serve as co-chair of the Occupational Health and Safety Committee
- Work collaboratively with the Medical Director and other managers
- Support fundraising activities in collaboration with fund development staff, and promote fundraising within the residence
- Oversee student placements
- Support research activities
- Complete biweekly payroll

Position Requirements

- Current registration with the College of Nurses of Ontario
- Baccalaureate degree or equivalent is preferred
- Clinical experience in palliative care
- Experience in leading and guiding an inter-qualified clinical care team, ideally in a unionized setting
- Demonstrated knowledge and experience re effective collaboration and conflict management
- Demonstrated capacity for empathy
- Completed palliative care education: ideally CNA Certification in Hospice Palliative Care (CAPCE), and Fundamentals of Palliative Care (LEAP) or commitment to pursue
- Ability to be on-call on a rotational basis
- Willingness to work in office five days a week with occasional flexibility to work remotely; occasional evening and weekend work required
- Willingness to perform any other duties to support the mission

This posting will remain open until hiring is completed.

Job Types : Full-time, Permanent

Pay: $90,000.00-$95,000.00 per year

Benefits :

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Education :

- Bachelor's Degree (preferred)

Experience :

- Clinical Palliative Care: 4 years (required)
- Leading Clinical Care Team: 4 years (required)
- Unionized setting: 2 years (required)

Licence/Certification:

- College of Nurses Ontario (required)
- CNA Certification (required)

📌 Manager Residence (Woodbridge)
🏢 Hospice Vaughan
📍 Woodbridge