Job Title : Assistant Manager Organization : Non-Profit Thrift Store Salary : $26.00/hour 40 Hours/week Schedule :

- Wed-Fri : 12:30 PM - 8:30 PM
- Sat-Sun : 9:30 AM - 5:30 PM
- (Full-time; must be available for all listed shifts. Position begins January )_

Position Summary

Key Responsibilities

Store Operations & Leadership

- Support the Store Manager in overseeing daily store operations.
- Supervise, motivate, and mentor staff and volunteers to ensure a positive and productive work environment.
- Assist with scheduling, training, and performance support.
- Lead store operations in the Manager’s absence.

Customer & Community Engagement

- Provide exceptional customer service and help maintain a welcoming environment.
- Address customers concerns with professionalism and empathy.
- Represent the organization’s mission and values to the public.

Technology & Administrative Support

- Use point-of-sale systems, inventory software, and other digital tools effectively.
- Assist with tracking inventory, sales reports, and operational data.
- Support social media, online listings, and digital communications as needed.

Problem Solving & Adaptability

- Quickly assess and resolve issues related to staffing, customer needs, and store operations.
- Adapt to changing priorities in a fast-paced retail environment.




- Support donation intake flow and floor organization during busy periods.

Merchandising & Store Presentation

- Help maintain organized, clean, and visually appealing sales floors.
- Assist with pricing, sorting, and displaying merchandise.
- Ensure safety, cleanliness, and compliance with store policies.

Qualifications

- Experience in retail, customer service, or non-profit environments (management or supervisory experience preferred).
- Robust technology skills, including comfort with POS systems, inventory software, and basic digital tools.
- Excellent interpersonal and communication skills; able to work effectively with customers, staff, and volunteers.
- Strong problem-solving skills, with the ability to stay calm and adaptable under pressure.
- Ability to stand, walk, lift, and manage donation/merchandise handling as part of daily responsibilities.
- Commitment to the mission and values of a non-profit organization.
- Must be able to work all required shifts: Wed-Fri 12:30-8:30 PM, Sat-Sun 9:30-5:30 PM.

How to Apply

Please submit your resume and a brief cover letter explaining your interest in the role and how your experience aligns with our mission.

Job Types : Full-time, Permanent

Pay: From $26.00 per hour

Work Location: In person

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