Registered Pharmacy Technician (Canada)

Registered Pharmacy Technician (Canada)

10 Nov
|
SUNSHINE DRUGS
|
Canada

10 Nov

SUNSHINE DRUGS

Canada

Sunshine Drugs – Limeridge Medical Pharmacy
Location: 849 Upper Wentworth Street, Hamilton, Ontario
Position: Registered Pharmacy Technician (RPhT)
Employment Type: Full-Time or Part-Time (to be determined)
Reports To: Pharmacy Manager / Designated Pharmacist

About Sunshine Drugs

Sunshine Drugs is a growing family of community pharmacies committed to empowering healthy living through expert guidance and personalized care.

Our philosophy, the Sunshine Way, is built around five core values:

- Do the right thing.
- Show people you care.
- Do the best you can.
- Have a positive attitude.
- Be a team player.

We are looking for a motivated, professional and patient-focused Registered Pharmacy Technician to join our team at Limeridge Medical Pharmacy in Hamilton, Ontario.

This is an opportunity for a licensed pharmacy professional who takes pride in accuracy, efficiency, teamwork and providing excellent service to patients and the community.

Position Overview

The Registered Pharmacy Technician plays an essential role in the daily operations of the pharmacy, working collaboratively with pharmacists and pharmacy support staff to ensure the safe, accurate and efficient preparation and technical verification of prescriptions.

The successful candidate will be responsible for performing the technical aspects of prescription processing and verification within their authorized scope of practice, maintaining accurate patient and prescription records, supporting pharmacy workflow, managing inventory and ensuring compliance with applicable legislation and professional standards.

The RPhT will work closely with the Pharmacy Manager and pharmacist team to maintain a positive, organized and professional pharmacy environment while delivering an exceptional patient experience.

Important: This position is specifically for a Registered Pharmacy Technician. Applicants must hold an active Part A certificate of registration with the Ontario College of Pharmacists (OCP). This is not a Pharmacy Assistant position.

Key Responsibilities1. Prescription Processing & Technical Verification

- Receive and process new prescriptions, refill requests and prescription transfers.
- Enter prescription information accurately into the pharmacy management system.
- Review prescription details for technical accuracy and completeness.
- Perform technical product verification within the RPhT's authorized scope of practice.
- Verify the accuracy of the medication, strength, dosage form, quantity, directions, DIN, labelling and packaging against the prescription and patient profile.
- Ensure medications are appropriately prepared, packaged and labelled for dispensing.
- Identify discrepancies, potential errors, missing information or concerns and refer them to the pharmacist when clinical assessment or professional intervention is required.
- Process prescription renewals and transfers within the technician's authorized scope.
- Assist with prescription adjudication and resolving third-party insurance billing issues.
- Ensure prescriptions are processed efficiently while maintaining accuracy and patient safety.

2. Regulated Pharmacy Technician Responsibilities

- Perform authorized controlled acts and technical functions in accordance with Ontario legislation and OCP standards.
- Complete the technical verification of prescriptions within the RPhT's scope of practice.
- Ensure that all technical checks are completed accurately and documented appropriately.
- Recognize when an issue falls outside the technician's scope of practice and refer it to the pharmacist.
- Maintain professional accountability for all activities performed as a regulated healthcare professional.
- Work under the direct supervision of a Part A pharmacist, as required in a community pharmacy setting.
- Maintain current knowledge of applicable legislation, policies and professional standards.

3. Patient Service & Communication

- Provide friendly, professional and respectful service to patients and caregivers.
- Assist patients with prescription-related inquiries that fall within the technician's scope of practice.
- Collect and verify patient demographic,



insurance and medication information.
- Communicate professionally with patients, physicians, prescribers, insurance providers and other healthcare professionals.
- Assist with prescription follow-ups, refill coordination and prescription transfers.
- Refer all clinical, therapeutic or medication-related counselling questions to the pharmacist.
- Protect patient confidentiality and ensure all interactions reflect Sunshine Drugs' commitment to personalized care.

4. Pharmacy Workflow & Daily Operations

- Support the pharmacist and pharmacy team in maintaining an productive prescription workflow.
- Prioritize prescription processing based on urgency, patient needs and pharmacy workflow.
- Monitor prescription queues and identify outstanding prescriptions requiring attention.
- Assist with organizing workflow to minimize delays and improve productivity.
- Ensure work areas, dispensing stations and equipment are maintained in a clean, safe and organized condition.
- Support the training and development of pharmacy assistants in technical workflow procedures, where appropriate and authorized.
- Communicate workflow concerns or operational challenges to the Pharmacy Manager.

5. Inventory & Medication Management

- Assist with ordering, receiving and maintaining medication inventory.
- Monitor stock levels and identify medications requiring replenishment.
- Check incoming orders for accuracy and discrepancies.
- Rotate inventory and monitor expiry dates.
- Maintain appropriate storage conditions for medications, including temperature-sensitive products.
- Assist with recalls, drug shortages and inventory adjustments.
- Ensure controlled substances and other regulated medications are handled according to applicable legislation and pharmacy policies.
- Maintain organized medication storage areas and assist with inventory audits.

6. Compliance, Quality Assurance & Documentation

- Follow all applicable federal and provincial pharmacy legislation, OCP standards and Sunshine Drugs policies.
- Maintain accurate prescription records and documentation.
- Participate in pharmacy quality assurance and medication safety initiatives.
- Report medication incidents, near misses and workflow concerns according to established procedures.
- Assist with audits, inspections and documentation requirements.
- Maintain patient confidentiality in accordance with privacy legislation and company policies.
- Complete required training and continuing education to maintain professional competency.
- Identify opportunities to improve accuracy, workflow efficiency and patient service.

7. Teamwork & Professional Development

- Work collaboratively with pharmacists, pharmacy assistants and other team members.
- Demonstrate a positive, respectful and professional attitude.
- Support the Pharmacy Manager in achieving pharmacy operational goals.
- Participate in team meetings and operational discussions.
- Demonstrate flexibility and willingness to assist with various pharmacy responsibilities within the appropriate scope of practice.
- Contribute to a workplace culture that reflects the Sunshine Way and encourages accountability, teamwork and continuous improvement.

Qualifications & Requirements

Mandatory Requirements:

- Active registration with the Ontario College of Pharmacists (OCP) as a Registered Pharmacy Technician (RPhT).
- Must hold a Part A certificate of registration.
- Must be in good standing with the Ontario College of Pharmacists.
- Current knowledge of Ontario pharmacy legislation, regulations and standards of practice.
- Strong understanding of prescription processing and technical verification responsibilities.
- Excellent attention to detail and commitment to patient safety.
- Strong communication and interpersonal skills.




- Ability to work independently while contributing effectively to a team environment.
- Proficiency with pharmacy management software and computer systems.
- Ability to maintain confidentiality and exercise professional judgment.

Preferred Qualifications:

- Previous experience working as a Registered Pharmacy Technician in a community pharmacy.
- Experience with prescription processing, technical verification and third-party billing.
- Familiarity with pharmacy inventory management and workflow optimization.
- Experience with pharmacy management software such as Kroll or other comparable systems.
- Experience supporting and training pharmacy assistants.
- Experience in a busy, patient-focused community pharmacy environment.

Key Competencies & Personal Attributes

The ideal candidate will demonstrate:

- Accuracy & Attention to Detail: Consistently produces accurate work and recognizes the importance of patient safety.
- Professional Accountability: Takes ownership of responsibilities and understands the obligations of a regulated healthcare professional.
- Organization & Time Management: Effectively manages competing priorities and maintains an efficient workflow.
- Communication: Communicates clearly and professionally with patients, pharmacists, colleagues and healthcare providers.
- Problem-Solving: Identifies issues, takes appropriate action within their scope and escalates concerns when necessary.
- Teamwork: Works collaboratively and contributes positively to the pharmacy environment.
- Adaptability: Responds positively to changing priorities and operational demands.
- Patient Focus: Demonstrates compassion, patience and a genuine commitment to providing excellent service.

Pharmacy Hours & Scheduling

Limeridge Medical Pharmacy operates during the following hours:

Day Operating Hours Monday9:00 a.m. – 7:00 p.m. Tuesday9:00 a.m. – 7:00 p.m. Wednesday9:00 a.m. – 7:00 p.m. Thursday9:00 a.m. – 7:00 p.m. Friday9:00 a.m. – 7:00 p.m.Saturday9:00 a.m. – 1:00 p.m. Sunday Closed

The successful candidate must be available to work within the pharmacy's operating hours. Scheduling will be established based on the needs of the pharmacy and the agreed-upon employment arrangement.

Some flexibility may be required to accommodate operational needs, including weekday and Saturday coverage.

Performance Expectations

The successful candidate will be expected to:

- Maintain a high level of accuracy in all prescription processing and technical verification activities.
- Consistently follow established pharmacy procedures and professional standards.
- Complete assigned responsibilities in a timely and organized manner.
- Demonstrate professional accountability and sound judgment.
- Contribute to positive patient experiences and efficient pharmacy operations.
- Maintain compliance with all regulatory and company requirements.
- Work collaboratively with the pharmacy team to achieve operational objectives.

Why Join Sunshine Drugs?

At Sunshine Drugs, we believe our people are our greatest asset. We are committed to building a supportive workplace where employees are valued, respected and encouraged to grow professionally.

As part of our team, you will have the opportunity to:

- Work within a growing and supportive pharmacy organization.
- Be part of a team that values collaboration and qualified excellence.
- Make a meaningful difference in the health and well-being of your community.
- Contribute to a company culture built on respect, accountability and teamwork.
- Develop your professional skills and grow with the organization.

How to Apply

If you are a Registered Pharmacy Technician who takes pride in your profession, values patient care and wants to be part of a dedicated pharmacy team, we would love to hear from you!

Please submit your resume for consideration.

www.sunshinedrugs.com

Pay: $24.00-$28.00 per hour

Expected hours: No more than 44.0 per week

Experience:

- Registered Pharmacy Technician: 1 year (required)

Language:

- English (required)

Licence/Certification:

- OCP Part A Registration (required)

Work Location: In person

📌 Registered Pharmacy Technician (Canada)
🏢 SUNSHINE DRUGS
📍 Canada

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