Experience

WE'RE HIRING!HVAC FIELD OPERATIONS MANAGER

Custom Mechanical Heating | Calgary & Surrounding Areas

4-Day Work Week | Company Vehicle | Company Visa | Company Phone | Performance Bonuses

Lead Our Crews. Manage Our Projects. Help Grow Our Company.

Custom Mechanical Heating is looking for an experienced, driven, and highly organized HVAC Field Operations Manager to take a leadership role within our company.

This is a senior, hands-on management position for someone who understands residential new construction HVAC, can effectively lead multiple installation crews, and takes ownership of daily field operations.

You will report directly to company ownership and serve as the primary point of contact for all field-related operations.

We're looking for someone who can make decisions, solve problems, hold employees accountable, and ensure our projects are completed efficiently, professionally, and profitably.

Key Responsibilities

1. Field Operations & Crew Management

- Take responsibility for day-to-day field operations across all residential construction projects.
- Directly oversee installation crews, lead hands, and apprentices.
- Coordinate daily manpower requirements and job assignments.
- Ensure employees are productive, organized, and meeting company expectations.
- Monitor attendance, performance, and workmanship.
- Provide hands-on guidance, mentorship, and training.
- Address employee performance concerns and recommend corrective action when necessary.
- Develop strong team leaders who can operate independently.
- Maintain a professional, positive, and accountable work environment.

2. Project Scheduling & Coordination

- Work closely with office staff to coordinate construction schedules.
- Ensure crews are assigned to jobsites that are ready for installation.
- Communicate with builders and site supervisors regarding project timelines.
- Anticipate scheduling conflicts, manpower shortages, and material requirements.
- Coordinate rough-in, mechanical room, and final installation stages.
- Monitor project progress and proactively address delays.
- Keep ownership informed of major operational concerns and upcoming requirements.

3. Quality Control & Inspections

- Perform regular jobsite inspections to ensure quality workmanship.
- Ensure installations comply with applicable Alberta building codes, manufacturer requirements, and company standards.
- Identify deficiencies before municipal inspections.
- Coordinate corrections and follow up to ensure completion.
- Communicate professionally with builders, homeowners, and inspectors.
- Reduce callbacks, failed inspections, and unnecessary return visits.
- Establish consistent installation standards across all crews.

4. Labour Efficiency & Profitability

- Monitor labour hours and productivity across projects.




- Ensure installations are completed within established labour budgets.
- Identify and eliminate unnecessary labour expenses and wasted materials.
- Reduce repeat site visits and inefficient scheduling.
- Track recurring deficiencies and implement corrective measures.
- Recommend improvements to installation methods and workflow.
- Help ownership maintain and improve project profitability.

5. Leadership & Company Development

- Act as the primary liaison between field employees and company ownership.
- Make independent day-to-day operational decisions.
- Assist with hiring, onboarding, training, and employee evaluations.
- Develop procedures that improve efficiency and consistency.
- Help establish measurable performance expectations for employees.
- Participate in management meetings and operational planning.
- Identify opportunities to improve customer service, employee retention, and overall company performance.
- Support ownership in the continued growth of Custom Mechanical Heating.

What We're Looking For

Required Skills & Experience

- Extensive experience in residential new construction HVAC.
- Previous leadership experience as a foreman, lead hand, supervisor, or manager.
- Strong understanding of HVAC installation methods and applicable building codes.
- Ability to read and interpret mechanical drawings.
- Experience managing multiple crews and construction schedules.
- Strong communication, organizational, and problem-solving skills.
- Ability to manage employees professionally and maintain accountability.
- Valid driver's licence with a clean driving record.
- Comfortable using technology for scheduling, reporting, and communication.

The Ideal Candidate

- Takes ownership of problems rather than passing them along.
- Leads by example and earns the respect of their crews.
- Understands that productivity and quality must work together.
- Can make confident decisions without constant supervision.
- Holds employees accountable while maintaining a positive team environment.
- Communicates effectively with builders and management.
- Thinks ahead and identifies issues before they become costly.
- Understands the importance of profitability and efficient operations.
- Wants to build a long-term career and grow with the company.

Compensation & Benefits

- 4-day work week
- Company vehicle provided
- Company Visa for approved work-related expenses
- Company cell phone provided




- Market-competitive salary based on experience
- Performance-based bonus opportunities
- Significant independence and decision-making authority
- Direct involvement in company operations and growth
- Long-term career advancement opportunities
- Supportive ownership and management team

Performance-Based Bonus Opportunities

This position will have the opportunity to earn additional compensation based on measurable operational results, including:

- Labour Efficiency: Completing projects within established labour budgets.
- Quality Control: Reducing installation deficiencies, failed inspections, and callbacks.
- Project Completion: Maintaining construction schedules and meeting builder deadlines.
- Crew Performance: Improving productivity, accountability, and employee development.
- Operational Improvements: Implementing processes that reduce costs and improve company profitability.

Performance expectations and bonus criteria will be established with ownership.

What Success Looks Like

A successful Field Operations Manager will create a field operation that runs efficiently, consistently, and with minimal day-to-day involvement from ownership.

Our goal is to have someone who can confidently manage crews, maintain strong builder relationships, ensure quality installations, and help the company continue to grow.

You will be trusted to lead our field operations, make decisions, and take responsibility for results.

Why Join Custom Mechanical Heating?

We're an established HVAC company focused on residential new construction throughout Calgary and surrounding communities.

We believe in providing our employees with the tools, support, and independence required to succeed.

Our 4-day work week reflects our commitment to balancing a successful career with life outside of work.

This position offers an opportunity to become a key member of our leadership team and have a meaningful impact on the future of our company.

We're not simply looking for someone to supervise employees. We're looking for someone who can lead our field operations as if they were their own.

Apply Today

If you're an experienced HVAC professional ready to move into a senior management role, we'd like to hear from you.

Send us your resume and a brief summary of your leadership and

Pay: $40.00-$55.00 per hour

Expected hours: 40.0 per week

Benefits:

- Company car
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Education:

- Secondary School (preferred)

Experience:

- Residential HVAC : 7 years (required)

Language:

- English (required)

Licence/Certification:

- Drivers License (required)

Work Location: In person

📌 Residential HVAC Field Manager (Okotoks)
🏢 Custom Mechanical Heating
📍 Okotoks