Support customers and technicians while directing Alberta AG Centre’s Service Department. This full time position combines department leadership with customer communication. The Service Manager oversees shop operations, technician growth, safety, and performance targets. Daily work includes customer service needs, estimates, payments, phones, walk-in support, and coordination with other departments. Strong communication and agricultural equipment knowledge are required. Key Responsibilities:
Communicate with customers about service needs and estimates Answer phones and greet walk-in customers Support general office operations and company events Coach technicians through diagnostic and repair procedures Track performance and complete annual staff reviews Requirements:
Agricultural Equipment Technician certification or equivalent experience Strong work ethic and positive team attitude Excellent communication and interpersonal skills Strong time-management and organizational abilities Valid driver’s license with travel availability Apply agricultural service leadership, customer relations, and technician coaching skills within Alberta AG Centre’s dealership operations.
📌 Agricultural Service Department Supervisor (Drumheller)
🏢 Alberta
📍 Drumheller
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