Overview The Medical Assistant/Receptionist supports the day-to-day flow of patient visits by combining reception tasks with practical patient care. This role helps patients feel welcomed, keeps information organized, and supports colleagues in delivering smooth, attentive service.
Duties
- Welcome patients, manage check-in and appointment flow, and respond courteously to routine questions.
- Maintain accurate patient records and handle information with care and discretion.
- Assist with patient care and medication administration in accordance with established procedures.
- Use medical terminology when communicating with patients and colleagues, and help keep the work area organized.
- Your impact: Transparent records and a welcoming check-in help colleagues coordinate care and patients navigate their visits.
Skills Required: Clear communication, patience,
accurate recordkeeping, basic computer skills, and the ability to support patient care and follow established medication administration procedures. Familiarity with medical terminology helps you communicate information accurately and contribute to an organized patient visit.
Preferred: Hospital experience is an advantage, along with experience supporting patients in a healthcare setting. A calm, attentive approach and dependable collaboration help you respond thoughtfully to patient needs and support colleagues during busy periods.