Lead automotive service operations with technical repair knowledge and customer satisfaction focus at Dilawri Group of Companies in Alberta.

This Service Manager oversees the complete dealership service process and experience. The position reports to upper management and supports department success through safety, brand standards, operational performance, and compliance. It also involves coaching service employees and developing team-oriented dealership relationships.

Key Responsibilities

Oversee the dealership service department’s complete operational process

Maintain safety, customer satisfaction, and department success

Promote dealership values and brand standards

Direct automotive equipment, materials, supplies, and parts procurement

Hire, train, supervise, and coach service employees

Requirements

Two-plus years of service department management experience

Several years of experience as a senior-level advisor

Strong aptitude for technical and mechanical repairs

Ability to analyze actions and plan time effectively

Growth mindset with continuous skill development

Bring service leadership, mechanical repair knowledge, and customer focus to Dilawri’s Alberta automotive service department.

📌 Automotive Service Department Manager (Winnipeg)
🏢 Dilawri Group
📍 Winnipeg